Frequently Asked Questions
Have questions about Pricebook Digital, PricebookPlus™, or Pricebook Catalog? You’re in the right place. This FAQ page covers common questions about our platform, products, data, onboarding, integrations, and support - so you can quickly find the answers you need and understand how Pricebook Digital helps HVAC manufacturers, distributors, and dealers sell with confidence.
Pricebook Digital FAQs
Who is Pricebook Digital?
Pricebook Digital is a residential HVAC-focused data and software company built specifically for this industry. Founded to solve inconsistent product and pricing data challenges, we created a centralized data platform that powers manufacturers, distributors, and dealers across North America.
Our suite of solutions - PricebookPlus™, PricebookCore™, and Pricebook Catalog - are all powered by Pricebook Datasource™, the centralized data backbone that ensures accurate, standardized product and pricing data across the entire network.
We Know HVAC. That expertise drives everything we build - from accurate system matchups and configurable pricing to structured, option-based sales tools that help teams sell with confidence.
Who is a good candidate for Pricebook Digital?
Residential HVAC Manufacturers, distributors, and dealers who want cleaner data, fewer pricing errors, faster updates, and better sales performance.
Who does Pricebook Digital serve?
Pricebook Digital supports residential HVAC equipment sales across the entire ecosystem - including manufacturers, distributors, and dealers - with a focus on change-outs, replacements, and retrofit projects.
From accurate equipment data and system matchups to structured, option-based sales presentations, our platform helps streamline the path from product selection to proposal. Whether it’s a straight replacement, a full system change-out, or a retrofit upgrade, Pricebook Digital ensures clean data, consistent pricing logic, and professional sales tools that support confident residential selling.
What products does Pricebook Digital offer?
Pricebook Digital delivers Pricebook Catalog for centralized product data management and PricebookPlus™ for structured sales presentations and proposals that help contractors sell with confidence.
Powering it all behind the scenes is Pricebook DataSource™ - our core HVAC data platform that ensures accurate equipment data, pricing logic, and system matchups across every solution.
Can I use one product without the other?
Yes. Customers can use Pricebook Catalog or PricebookPlus™ independently - or combine them for a fully connected, catalog-to-close workflow.
Distributors use Pricebook Catalog to manage and distribute accurate product data across their dealer network. Dealers use PricebookPlus™ to build structured, option-based sales presentations and proposals in the home.
When a dealer is connected to a distributor using Pricebook Catalog, pricing and product updates are pushed directly into PricebookPlus™ - eliminating manual updates, reducing errors, and ensuring everyone is working from the same accurate data.
What distributors and brands are supported?
Pricebook Digital supports all major HVAC brands and works with distributors across the country and Canada.
How does Pricebook Digital ensure data accuracy?
Through standardized data and a single source of truth across the network - backed by a dedicated team that actively mines, verifies, and curates HVAC equipment data.
Our team continuously reviews manufacturer information, validates system matchups, and refines product details to ensure accuracy and consistency. It’s not just automated feeds - it’s carefully maintained data you can trust.
How long does implementation take?
Most customers are onboarded quickly, depending on setup complexity.
Typical implementation timelines are 30–45 days for PricebookPlus™ and 60–90 days for Pricebook Catalog, ensuring proper configuration, data validation, and a smooth rollout.
Is training and support included?
Yes. Onboarding, one-on-one training, and ongoing support are included - and scale as your organization grows.
Your dedicated Pricebook team works alongside you to ensure everyone in your organization gets up and running smoothly and stays aligned. From initial setup through long-term adoption, we’re there to help your team operate confidently and consistently.
PricebookPlus FAQs
What is PricebookPlus™?
PricebookPlus™ is a cloud-based residential HVAC sales platform that turns accurate data into branded, multi-option sales presentations.
Who is PricebookPlus™ designed for?
HVAC residential dealers and sales teams selling change-outs and equipment in-home, in-office, or remotely.
How is PricebookPlus™ different from traditional price books?
It replaces static pricing with real-time, validated data - including verified system matchups - configurable options, integrated financing, automatic rebates, and professional presentations. Unlike other tools, we handle the equipment relationships and data accuracy behind the scenes, so every option presented is built on trusted, structured HVAC data.
Can PricebookPlus™ be used on tablets and mobile devices?
Yes. It works on tablets, laptops, and desktops.
How does PricebookPlus™ help close more sales?
By simplifying choices, presenting clear options and payment structures, and building trust through clean, consistent, and professional branded presentations.
Can I create multi-option sales presentations?
Yes. Build side-by-side system options in minutes - including multiple location options within the same presentation for easy comparison.
How long does it take to create a proposal?
Most proposals are built in minutes.
Can I show monthly payments only?
Yes. Presentations can display monthly payments without showing full system pricing.
Can proposals be printed or emailed?
Yes. Proposals can be printed, emailed, or shared digitally.
Can I customize PricebookPlus™ with my logo and branding?
Yes. Branding, logos, and messaging are fully customizable.
Can I control margins and option pricing?
Yes. Margins, install kits, and option pricing (margins for different tiers of equipment) are configurable.
Does PricebookPlus™ support financing, rebates, and tax credits?
Yes. It supports multiple financing options, manufacturer rebates, utility rebates, and federal and state tax credits.
Does PricebookPlus™ integrate with ServiceTitan?
Yes. Customer data, jobs, sold estimates, and PDFs sync back to ServiceTitan.
PricebookPlus also integrates with Housecall Pro, JB warranties, and Wells Fargo Financing.
Is training and ongoing support included?
Yes. Onboarding, training, and continued support are provided. PricebookPlus also hosts a large knowledge base and Help Center full of documentation and how-to videos.
Pricebook Catalog FAQs
What is Pricebook Catalog?
Pricebook Catalog is a digital system that makes it easy to create and manage complete pricing and sales resource catalogs for HVAC equipment, installation accessories, and related products. Dealers have everything they need to sell with confidence, while the Pricebook Catalog app simplifies catalog maintenance, price list management, and updates. The Pricebook Digital team handles the heavy lifting - maintaining manufacturer equipment data, system matchups, specifications, consumer brochures, and more - so your catalog stays accurate and up to date.
How often is pricing updated?
Pricing can be updated in real time and pushed instantly to dealers.
Can distributors control pricing, margins, and visibility?
Yes. Distributors manage pricing tiers, dealer access, territories, and product visibility.
Can manufacturers enforce standardization?
Yes. Manufacturers can control naming, specifications, images, and approved content.
Can updates be pushed to all dealers at once?
Yes. Updates are distributed instantly across the network or delivered to indivisual dealers in specific tiers.
How do dealers access and use Pricebook Catalog?
Dealers can quickly search products, view details, and share catalog pages digitally.
Can Pricebook Catalog integrate with PricebookPlus™?
Yes. Pricebook Catalog feeds accurate data directly into PricebookPlus™ for proposals.
Does Pricebook Catalog reduce pricing errors and disputes?
Yes. A single source of data significantly reduces errors and discrepancies.
How long does implementation take?
Most catalogs are implemented in 60-90 days, depending on data complexity.
Is training and support included?
Yes. Training and ongoing support are included and scale as your business grows. Pricebook Digital provides white-glove support with real people, fast response times, monthly training webinars, and a robust knowledge base available anytime.
How does Pricebook Catalog deliver ROI?
It saves time, reduces costly errors, improves dealer satisfaction, and scales across large networks.
PricebookCore FAQs
Is PricebookCore different from PricebookPlus?
PricebookCore and PricebookPlus™ are built on the same high-quality, trusted HVAC data foundation — including carefully curated equipment data, validated system matchups, and maintained pricing logic. There is no difference in the quality of the data behind them.
PricebookCore is designed for smaller teams that need professional proposals, accurate data, and a streamlined workflow without added complexity.
PricebookPlus™ is built for growing and larger organizations that require expanded configuration options, advanced features, and greater scalability to support higher sales volume and more complex operations.
Who is PricebookCore™ designed for?
PricebookCore is designed for residential HVAC dealers that are newer to selling with technology - who want a simple, reliable way to move beyond paper quotes and spreadsheets.
It provides accurate equipment data, validated system matchups, and professional in-home proposals that build trust with homeowners, all within a streamlined, easy-to-adopt workflow.
Can I present proposals digitally and print them?
Absolutely. PricebookCore allows you to create professional, easy-to-understand proposals that can be presented digitally in the home or shared electronically, as well as printed when needed. This flexibility ensures your sales process works the way you and your customers prefer.
Can PricebookCore™ be used on tablets and mobile devices?
Yes. PricebookCore is a web-based application that works on tablets, laptops, and desktop computers - giving your team the flexibility to access accurate data and sales tools from the office or in the home.
How does PricebookCore™ help close more sales?
By simplifying choices, showing clear options and payments, and building trust with professional, branded presentations.
How many user licenses does PricebookCore™ include?
PricebookCore includes one user license. This is ideal for smaller teams or owner-operators who want a streamlined solution. If you need additional users, expanded sales tools, or more advanced capabilities, PricebookPlus includes two licenses and is designed to scale with growing teams.
Is training included?
Yes. Unlimited training and support are included with PricebookCore. Your team has access to onboarding, ongoing training resources, and U.S.-based support to ensure everyone is confident using the platform - no matter your team size or experience level.
How long does it take to create a proposal?
Most proposals are built in minutes.
Can proposals be printed or emailed?
Yes. Proposals can be printed or emailed.
Can I customize PricebookCore™ with my logo and branding?
Yes. Branding, logos, and messaging are customizable.
Can I control margins and option pricing?
Yes. Margins, install kits, and option pricing are configurable.
Does PricebookCore™ support financing, rebates, and tax credits?
Yes. It supports multiple financing options, manufacturer rebates, utility rebates, and federal and state tax credits.
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